Terms & Conditions

These Terms govern your relationship with the operator of bet-online-united-kingdom, which provides the remote gambling services available via https://betonlin.casino (the "Website"). By registering an account, accessing the Website or placing any bet, you agree to be bound by these Terms as updated from time to time. If you do not agree, you must not use the Website.

The Website is operated by Global Gaming Solutions B.V., a private limited company (B.V.) registered in the commercial register of Curaçao under number 152377, with registered address Zuikertuintjeweg Z/N (Zuikertuin Tower), Willemstad, Curaçao. Global Gaming Solutions B.V. operates the Website under Curaçao eGaming sub-license number GLH-OCCHKTW0701152023, under Master License 365/JAZ. As of 2025, the Website is not licensed by the UK Gambling Commission, and UK players therefore do not benefit from UKGC regulatory protections. These Terms are effective from 06 November 2025 and supersede any conflicting information about licensing, regulatory status, ADR providers or self-exclusion schemes appearing elsewhere on or in connection with the Website.

Definitions

For the purposes of these Terms, the following definitions apply:

Operator means Global Gaming Solutions B.V., registration number 152377, with registered address Zuikertuintjeweg Z/N (Zuikertuin Tower), Willemstad, Curaçao, which operates bet-online-united-kingdom via betonlin.casino.
Website means the online gambling platform accessible at https://betonlin.casino and any sub-pages, including but not limited to /terms-and-conditions, /bonus-terms, /privacy-policy and /responsible-gaming.
bet-online-united-kingdom means the online casino and betting brand operated by the Operator via the Website, including associated platforms and services provided under that brand.
User or Player means any natural person who accesses the Website, creates an account or uses the gambling services offered on the Website.
Account means the personal online gambling account registered by a Player on the Website.
Games means the online casino games, slots, live casino, table games and any other betting or gaming products offered via the Website, whether provided directly by the Operator or by third-party providers such as ProgressPlay Ltd.
Bet or Wager means any stake of real-money funds or bonus funds placed by a Player on any Game or betting opportunity offered on the Website.
Bonus means any promotional benefit (including bonus funds, free spins, cashback or similar) credited to a Player's Account subject to specific conditions, as further detailed in these Terms and in the Website's Bonus Terms.
Promotion means any campaign, offer, competition or bonus scheme offered on the Website, including welcome offers and ongoing loyalty rewards.
KYC (Know Your Customer) means the identity, age, address, affordability and other verification checks which the Operator is required or chooses to perform for regulatory, anti-money laundering (AML), counter terrorist financing (CTF) and risk-management purposes.
Payment Method means any payment instrument accepted by the Operator for deposits or withdrawals, including without limitation debit cards, credit cards where permitted, e-wallets, bank transfers and, where available, cryptocurrencies processed via third-party providers.
Business Day means any day other than a Saturday, Sunday or public holiday in Curaçao; where service standards are expressed in UK time, "Business Day" may also refer to days other than weekends or public holidays in England and Wales, as specified.
Applicable Laws means all laws and regulations which apply to the Operator and/or the Player in connection with the gambling services, including the laws of Curaçao and, for Players habitually resident in the UK, mandatory provisions of UK consumer protection and data protection law.
Responsible Gambling Policy means the policy published at https://betonlin.casino/responsible-gaming, as updated from time to time.
Privacy Policy means the policy published at https://betonlin.casino/privacy-policy, as updated from time to time.

Account Registration

Eligibility and Age Verification

Minimum age: You may only register an Account and use the Website if you are at least 18 years old. By creating an Account, you confirm that you are 18+ and legally permitted to gamble under the laws of your country of residence. For UK residents, this age requirement is aligned with UK gambling law.
Jurisdictional restrictions: The Website is operated from Curaçao and is not licensed by the UK Gambling Commission. The Operator does not hold itself out as authorised to advertise remote gambling in the UK. UK residents who choose to access the Website do so on their own initiative and risk, and must ensure that such access is lawful in their jurisdiction.
Identity checks: The Operator will perform KYC checks to verify your identity, age and, where appropriate, your address and source of funds. You may be required to provide government-issued photo identification, proof of address, payment method ownership documentation and any other information reasonably requested.

Registration Process and User Obligations

Account creation: To open an Account, you must complete the registration form on the Website, provide accurate and complete information, confirm your acceptance of these Terms and, where requested, verify your email address or mobile number. The Operator may reject any application at its sole discretion without obligation to provide a reason, subject to applicable consumer laws.
Accuracy of data: You are responsible for ensuring that all information you provide is truthful, accurate and kept up to date. You must promptly update your details via your Account or by contacting customer support if your name, address, contact details, payment methods or other relevant information change.
One account policy: You may hold only one Account with bet-online-united-kingdom. The creation of multiple accounts, including linked accounts across related brands such as SpinNation or CryptoBetz operated by Global Gaming Solutions B.V., may result in closure of all related accounts and forfeiture of bonuses and winnings, subject to Applicable Laws.
Password and security: You must keep your login credentials confidential and not share them with any third party. You are responsible for all activity carried out under your Account, whether or not authorised by you. You must notify the Operator immediately if you suspect any unauthorised access.
Verification and account limitations: Until KYC checks are completed to the Operator's satisfaction, your Account may be subject to limitations, including restrictions on deposits, betting and withdrawals. Failure to provide requested documentation within a reasonable period may result in suspension or closure of your Account and, where required by AML/CTF rules, withholding or remittance of funds to competent authorities.

Responsible Gambling and Self-Exclusion

Internal tools: The Website provides tools described in the Responsible Gambling Policy, including deposit limits, time-outs and internal self-exclusion measures. You should use these tools proactively if you experience difficulties controlling your gambling.
GAMSTOP clarification: As of 2025, there is conflicting information regarding registration with the UK national self-exclusion scheme GAMSTOP. Until the Operator expressly confirms participation on the Website, UK Players must assume that bet-online-united-kingdom is not part of GAMSTOP and that national self-exclusion registered with GAMSTOP will not automatically apply to the Website.
Problem gambling: If you feel your gambling is becoming problematic, you should immediately implement self-exclusion via your Account and seek support from independent organisations in the UK such as GamCare, BeGambleAware and similar services, in addition to any tools offered by the Website.

Betting & Gameplay Rules

Placing Bets and Game Rules

Stake limits: Each Game and betting market may have minimum and maximum bet limits, which will be displayed within the Game interface or bet slip. You must ensure that your stake falls within the applicable limits before confirming a Bet.
Bet confirmation: A Bet is deemed placed and accepted only when it has been processed by the Website servers and reflected in your Account transaction history. If a technical error prevents a Bet from being recorded, the Bet is not considered accepted, even if funds appear to have been deducted temporarily.
Rules precedence: Specific game rules, paytables and RTP (return to player) descriptions provided within each Game form part of these Terms. In case of any conflict, the specific game rules applicable to the relevant Game will prevail over the general provisions in this section.
Third-party providers: Some Games and systems are provided by third parties, including but not limited to ProgressPlay Ltd. The Operator is responsible for providing access to such Games but does not guarantee their uninterrupted availability.

Cancellation, Modification and Errors

Bet cancellation: Once a Bet has been accepted and the relevant Game round has commenced, you may not cancel or modify the Bet, unless expressly permitted by the rules of that Game or betting market.
Obvious errors ("palpable errors"): If a Bet is accepted at incorrect odds, lines, prices, paytables or due to a manifest technical or human error, the Operator may, acting reasonably, void the Bet or settle it at the correct terms as they should have applied at the time the Bet was placed. In such cases, the Operator's decision will be final, subject to any applicable dispute resolution procedures.
Malfunctions: In the event of any system malfunction, software bug, network failure or similar technical issue, all affected Bets and Game rounds may be voided, and stakes may be returned to Players where appropriate. Malfunctions of any sort void all plays and pays, unless Applicable Laws require a different outcome.

Conduct in Games and Live Chat

Fair play: You must not use any unfair strategy, automated software (bots), collusion, advantage play techniques or any other method designed to gain an unfair advantage over other Players or the Operator.
Prohibited behaviour: Insulting, threatening, abusive, defamatory, racist, sexist, discriminatory, obscene or otherwise inappropriate language or behaviour in live casino tables, chat rooms or usernames is strictly prohibited. The Operator may remove chat access, suspend or close Accounts for breaches.
Fraud and criminal activity: You must not engage in fraud, money laundering, terrorist financing or any unlawful activity in connection with the Website. The Operator will report suspected criminal behaviour to relevant authorities and may freeze or close Accounts and withhold funds as required by law.

Bonus Terms

Activation and General Conditions

Bonus eligibility: Eligibility for Bonuses and Promotions is subject to the terms stated on the relevant promotion page, these Terms and the detailed Bonus Terms available at https://betonlin.casino/bonus-terms. Some offers may be restricted by country, payment method, or previous activity.
Activation: A Bonus may require a qualifying deposit, a bonus code entry, or manual opt-in via the promotions section. The promotion-specific conditions (such as minimum deposit, maximum bonus amount and validity period) will be published on the Website and form part of these Terms.
Bonus and real-money balance: Unless otherwise stated, real-money funds are used before bonus funds. Winnings generated from bonus funds will be treated as bonus winnings and may be subject to wagering requirements and other conditions.

Wagering Requirements and Timeframes

Standard wagering: Unless otherwise specified, Bonuses and the associated winnings must be wagered a minimum number of times (for example, 35x the bonus amount) before they can be withdrawn. The exact multiplier will be defined in the specific offer.
Contribution of Games: Not all Games contribute equally towards wagering requirements. Typically, most video slots contribute 100%, while table games, live casino and some low-risk bets may contribute at a lower rate or be excluded entirely. A list of contribution percentages will be provided in the Bonus Terms.
Time limits: Bonuses are usually valid for a defined period from the time of credit (for example, 30 days for bonus funds and 7 days for free spins), unless otherwise stated. If wagering requirements are not met within the applicable timeframe, the Bonus and associated winnings may be forfeited. All time references are to 2025 and may be updated prospectively by notice on the Website.

Prohibited Actions and Bonus Abuse

Restricted strategies: Practices considered abusive include, without limitation, placing minimal-risk bets to complete wagering, using multiple accounts, colluding with other Players, or exploiting any software or system flaw.
Max bet with active bonus: A maximum bet per spin or game round while a Bonus is active may apply (for example, a maximum of 5 GBP or currency equivalent). Exceeding the maximum bet may lead to confiscation of bonus winnings.
Combining promotions: Bonuses and Promotions may not be combined unless explicitly allowed. Participation in one Promotion may render you ineligible for others until wagering requirements are completed or the Bonus is forfeited.
Operator's rights: Where the Operator reasonably suspects bonus abuse or breach of these Terms, it may remove Bonuses, cancel winnings derived from such Bonuses, close or suspend Accounts and refuse to grant further promotions, subject always to Applicable Laws.

Payments & Withdrawals

Deposits

Deposit methods: The Website supports a range of Payment Methods, which may include debit cards, selected credit cards where lawful, e-wallets, bank transfers and, in some cases, cryptocurrencies processed via third-party payment processors. The available methods for UK Players may differ and are displayed in the cashier section.
Ownership: You may only use Payment Methods that are in your own name. Use of third-party accounts or instruments is prohibited and may result in voided Bets, withheld withdrawals and Account closure.
Limits and fees: Deposit limits (minimum and maximum) and any applicable fees are displayed in the cashier. The Operator does not guarantee that banks or third-party processors will not charge additional fees.
Currency and exchange: Your Account may be denominated in GBP or another currency offered by the Operator. Where currency conversion is required, it will be performed at the prevailing rate applied by the payment processor or the Operator, and minor exchange differences may arise.

Withdrawals

Withdrawal process: Withdrawals must, where reasonably possible, be made to the same Payment Method used to deposit. The Operator may require additional KYC verification before approving withdrawals, particularly for cumulative withdrawals above certain thresholds customary in 2025.
Processing times: The Operator aims to review withdrawal requests within a reasonable period, typically within 1-3 Business Days, but this may be longer in cases requiring additional checks. Actual receipt of funds will also depend on third-party payment providers and banks, which are beyond the Operator's control.
Limits and fees: Minimum and maximum withdrawal amounts, along with any processing fees, will be stated in the cashier. The Operator may decline or split large withdrawals in line with AML/CTF procedures and payment provider policies.
Chargebacks and reversals: If a deposit is reversed, charged back or cancelled, the Operator may reclaim any bonuses and winnings derived from such funds, and may deduct the relevant amounts from your balance or future deposits.

Refunds, Player Funds and Financial Risk

Refund of Bets and Bonuses: The Operator is under no obligation to refund validly placed Bets or expended Bonuses. However, where a Game is voided due to technical failure or obvious error, the Operator may return the relevant stake or restore bonus funds, in accordance with the rules of the affected Game and these Terms.
Player fund security: Player funds are not held in segregated accounts to the standard required by the UK Gambling Commission. As a result, if the Operator becomes insolvent, there is a higher risk that Players may not receive some or all of their balance. UK Players should take this increased risk into account when deciding whether to use the Website.
Taxation: You are responsible for reporting and paying any taxes or levies applicable to your winnings under the laws of your country of residence. The Operator does not provide tax advice.

Limitation of Liability

Operator's Obligations and Fairness

Provision of services: The Operator will provide the gambling services on the Website with reasonable skill and care, acting in accordance with its Curaçao eGaming license GLH-OCCHKTW0701152023 and industry standards applicable in 2025. It will take reasonable steps to ensure Games operate as described and that outcomes are determined by certified random number generators or equivalent mechanisms.
Accuracy of information: The Operator will use reasonable efforts to ensure that information on the Website, including Game rules, promotions and balance information, is accurate and up to date. However, typographical errors or omissions may occur, and the Operator reserves the right to correct such errors.

Exclusions and Caps on Liability

Technical and network failures: The Operator is not liable for any loss or damage arising from failures of telecommunications, Internet connectivity, power supply, hardware or software (including third-party platforms) that are outside its reasonable control, including any inability to place or settle Bets or access Games.
Indirect and consequential loss: To the fullest extent permitted by Applicable Laws, the Operator is not liable for indirect, consequential or special loss, including loss of profits, business, goodwill, data or opportunity, whether arising in contract, tort (including negligence) or otherwise.
Maximum compensation: Subject to the paragraph below, the Operator's total aggregate liability to you arising out of or in connection with a particular Bet, Game round or series of related Bets shall not exceed the amount of the stake placed on the relevant Bet(s) or, where applicable, the amount of funds wrongly credited or not credited, whichever is lower.
Non-excludable liability and statutory rights: Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded under Applicable Laws. These Terms do not affect any statutory rights you may have as a consumer under the mandatory laws of your country of residence, including the UK, where such rights apply.

Intellectual Property Rights

Ownership and Licence

Proprietary rights: All intellectual property rights in and to the Website, including its software, source code, databases, graphics, user interface, logos, trademarks (including bet-online-united-kingdom and betonlin.casino), text, audio-visual content and other materials, are owned by or licensed to the Operator and are protected by copyright, trademark and other intellectual property laws.
Limited licence: The Operator grants you a personal, non-exclusive, non-transferable, revocable licence to access and use the Website for the sole purpose of participating in the Games for your personal entertainment, in accordance with these Terms. No other rights are granted.

Prohibited Uses

Copying and distribution: You must not copy, reproduce, modify, adapt, translate, distribute, transmit, display, perform, publish or create derivative works from any part of the Website or its content without the prior written consent of the Operator, except where such activities are expressly permitted by Applicable Laws.
Reverse engineering: You must not reverse engineer, decompile, disassemble or otherwise attempt to access the source code of the Website's software, except to the limited extent allowed under mandatory law.
Third-party rights: You must not use the Website or any of its content in a way that infringes the intellectual property rights or other rights of third parties, including Game suppliers and related brands such as SpinNation and CryptoBetz operated by Global Gaming Solutions B.V.

Privacy & Data Protection

Privacy Policy: All personal data collected and processed by the Operator in connection with your use of the Website is handled in accordance with the Privacy Policy available at https://betonlin.casino/privacy-policy, as updated from time to time. By using the Website, you acknowledge that you have read and understood the Privacy Policy.
Data protection laws: The Operator will process personal data in compliance with Applicable Laws, which may include the UK General Data Protection Regulation (UK GDPR) and related UK data protection legislation where these apply to UK Players. This includes processing for KYC, AML/CTF, responsible gambling, payment processing, fraud detection and regulatory reporting.
Sharing of data: The Operator may share your data with its group entities, payment providers, Game suppliers, and regulatory or dispute resolution bodies, including Curaçao eGaming, where necessary to provide the services or comply with legal obligations.

Changes to Terms

Updates and Notification

Right to amend: The Operator may amend these Terms, including any referenced policies (such as Bonus Terms and the Privacy Policy), to reflect changes in Applicable Laws, regulatory requirements, business practices, technical developments or to address issues identified since the last update.
Communication of changes: Material changes will be communicated by at least one of the following methods: posting the updated Terms on the Website at https://betonlin.casino/terms-and-conditions, displaying an in-account or on-site notice or banner, and/or, where appropriate, sending an email to the most recent address registered to your Account.
Effective date: Unless otherwise specified, changes will take effect from the date indicated in the updated Terms. Your continued use of the Website after the effective date constitutes acceptance of the revised Terms.

Right to Discontinue Use

Disagreement with changes: If you do not agree with any updated Terms, you must stop using the Website, cancel any outstanding Bets that can be validly cancelled, and contact customer support to request closure of your Account and withdrawal of any eligible real-money balance, subject to the standard withdrawal conditions.
Archiving: For transparency, the Operator may retain previous versions of the Terms and provide them upon reasonable request, to the extent required by Applicable Laws.

Termination & Suspension

Operator's Right to Suspend or Close Accounts

Grounds for action: The Operator may suspend or terminate your Account, block access to the Website and/or withhold funds where it reasonably suspects or determines that you have breached these Terms, engaged in fraud, money laundering, abuse of Bonuses, chargebacks, or other unlawful or improper activity, or where required by law or regulatory authorities.
Dormant accounts: Accounts with no login or betting activity for a prolonged period (for example, 12 consecutive months or more) may be treated as dormant. The Operator may apply a reasonable monthly administrative fee to dormant accounts, up to any limits allowed under Applicable Laws, until the balance is depleted or the Account is reactivated.
Security and risk: The Operator may temporarily suspend your Account while it investigates any security concern, responsible gambling issue, or unusual transaction pattern.

Player's Right to Close the Account

Voluntary closure: You may request closure of your Account at any time via the Website or by contacting customer support. Before closure, you should request withdrawal of any eligible real-money funds in your balance.
Self-exclusion: If you wish to self-exclude for responsible gambling reasons, you should use the tools provided on the Website or contact customer support, specifying the desired exclusion period. Self-exclusion will prevent you from placing Bets during the exclusion period, subject to the technical capabilities of the Website.

Consequences of Termination or Suspension

Settlement of Bets: On termination or suspension, pending Bets may be settled or voided according to these Terms and the rules of the relevant Game. Real-money balances, minus any sums owed to the Operator, may be returned to you, except where withholding is required by law or these Terms.
Bonuses and promotions: Upon closure or long-term suspension, all Bonuses and promotional entitlements, including unused free spins and incomplete wagering, will ordinarily be cancelled unless the Operator is legally required to honour them.

Governing Law & Jurisdiction

Applicable Law

Primary governing law: These Terms and any dispute or claim arising out of or in connection with them, their subject matter or formation, shall be governed by and construed in accordance with the laws of Curaçao, without giving effect to any conflict of law rules.
Mandatory consumer protections: If you are habitually resident in the United Kingdom or another EEA state, you may also benefit from mandatory consumer protection provisions of your country of residence. Nothing in these Terms deprives you of such protections where they apply.

Dispute Resolution and ADR

Internal complaints process: If you have a complaint, you must first contact the Website's customer support team using the channels provided in your Account or on the Website. The Operator aims to acknowledge complaints promptly and to provide a substantive response within 10 business days, and in any event within a reasonable period, normally not exceeding 8 weeks for complex cases.
Escalation to Curaçao eGaming: If your complaint is not resolved to your satisfaction, you may escalate it to Curaçao eGaming using the player complaint form at https://curacao-egaming.com/player-complaints, referencing the Operator's license number GLH-OCCHKTW0701152023. Curaçao eGaming acts as the licensing body and second-level dispute resolution mechanism, but its enforcement powers are limited and outcomes are not guaranteed.
IBAS and UK ADR note: Certain sources may suggest that UK Players can refer disputes to IBAS (Independent Betting Adjudication Service). As of 2025, there is conflicting information on this point. Unless and until the Operator clearly states on the Website that IBAS or another UK-approved ADR body has been appointed, UK Players should assume that UKGC-approved ADR routes are not available for disputes relating to the Website.

Courts and Jurisdiction

Court proceedings: Subject to any mandatory rights you may have to bring proceedings elsewhere, the courts of Curaçao shall have non-exclusive jurisdiction over disputes arising out of or in connection with these Terms. UK Players may, where permitted by UK consumer law, be entitled to bring proceedings in the courts of England and Wales.
Regulatory status for UK Players: Because the Website is not licensed by the UK Gambling Commission, UK Players do not have access to UKGC regulatory protections, including mandatory segregation of funds, UKGC-imposed social responsibility rules or the full range of UK ADR mechanisms. UK Players should consider this carefully before choosing to gamble on the Website.

Contact Information

Website: The primary point of access to the services is https://betonlin.casino. Information about these Terms, Bonus Terms, the Privacy Policy and Responsible Gambling Policy is available at:
Customer support: Customer support is available via the support channels provided on the Website (such as online chat or contact forms). A UK freephone telephone support line is described as available between 09:00 and 21:00 GMT; however, as of 2025, the specific telephone number is not specified in these Terms. You should refer to the Website or your Account area for current contact details.
Email contact: As of 2025, no specific customer support or legal department email address is specified in the available data. Where an email channel is offered within your Account or on the Website, you should use that channel for written communications.
Registered and legal address of Operator: Global Gaming Solutions B.V., Zuikertuintjeweg Z/N (Zuikertuin Tower), Willemstad, Curaçao. This address serves as the registered and legal address for service of formal correspondence to the Operator.
Licensing and regulator contact: Information regarding the Operator's Curaçao eGaming license can be consulted (where available) via the license verification page at https://curacao-egaming.com/license-verification?license=GLH-OCCHKTW0701152023, and complaints may be submitted through the Curaçao eGaming player complaints form at https://curacao-egaming.com/player-complaints.
Corporate and press enquiries: No specific executive, press or investor relations contacts are specified as of 2025. Any such enquiries should be directed to the Operator in writing at its registered address or via the general contact channels provided on the Website, marked for the attention of the appropriate department (for example, "Legal" or "Press").